商務(wù)私人秘書接待英語
關(guān)于我們的私人秘書接待的問題，大家有什么想要問的嗎?接下來，小編給大家準(zhǔn)備了商務(wù)私人秘書接待英語,歡迎大家參考與借鑒。
商務(wù)私人秘書接待英語
In this conversation, Sally is a receptionist for a major computer hardware1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I’m Dave Michaels. I’d like to talk to Amy Winters, please.
Sally: Just a moment, please. I’ll transfer2 you.
Caller 1: Thank you. . . . . .
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I’m sorry, he’s in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don’t know, sir. Would you like to leave a message?
Caller: No, that’s OK. I’ll call back. . . . . .
Sally: Good morning. Ms Carling’s office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I’ll check her schedule .... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That’ll be fine. Thank you very much.
參考譯文：
在這段對(duì)話中，Sally是一家大型電腦硬件供應(yīng)商的接待員。今天早晨，一位私人秘書請(qǐng)了病假，Sally暫替她的工作。
Sally: 早上好。ABC公司，我是Sally，請(qǐng)問您有什么事嗎?
Caller 1: 是的，我是Dave Michaels，請(qǐng)Amy Winters聽電話。
Sally: 請(qǐng)稍等。我給你轉(zhuǎn)過去。
Caller 1: 謝謝。 ……
Sally: 早上好。ABC公司，我是Sally，請(qǐng)問您找那位?
Caller 2: 我是Lance Stevens，請(qǐng)你們的客戶服務(wù)部經(jīng)理接電話,好嗎?
Sally: 對(duì)不起，他在開會(huì)。要留個(gè)口信嗎?
Caller 2: 他什么時(shí)間方便?
Sally: 我不知道，先生。您需要留個(gè)口信嗎?
Caller 2: 不用了。我會(huì)再打過來的。 ..….
Sally: 早上好，Carling女士的辦公室, 我能為您做什么嗎?
Caller 3: 我是Marlene Casper，我要約見Carling女士, 她知道我是誰。
Sally: 請(qǐng)稍等，我查一下她的日程……您明天10:00可以會(huì)見Carling女士。
Caller 3:很好。非常感謝。
擴(kuò)展：教你如何應(yīng)急
1.事件：明天突然要去參加商務(wù)午餐。
困難：雖想積極展開交談，無奈沒有聊天的話題。
方法和對(duì)策：看當(dāng)天的新聞，了解當(dāng)?shù)氐纳钋闆r。
實(shí)踐范例：
Is there anything new?
The New York Times this morning says...
2.事件：在會(huì)議中，必須發(fā)表有關(guān)新產(chǎn)品的介紹演講。
困難：雖然事先擬了草稿，但在會(huì)議進(jìn)行中，沒有把握能講的和草稿一樣流暢。
方法和對(duì)策：把資料的要點(diǎn)前后連貫地寫在紙上。每個(gè)項(xiàng)目要條理分明，這樣別人才能聽得懂。
實(shí)踐范例：
Let me begin with...
I have three major points to discuss with you.
Are there any questions?
Thank you very much (for your attention).
3.事件：到機(jī)場(chǎng)去迎接客戶。
困難：由于是第一天見面，不知道開始要說什么話。
方法和對(duì)策：深呼吸一下，然后以簡單的寒暄和對(duì)方打招呼。記得要面帶微笑。
實(shí)踐范例：
Hello, Mr. C!
I suspect1 you're tired after a long flight.
Did you have a comfortable flight?
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