大家好，我是豆子!今天我寫(xiě)了關(guān)于購(gòu)物時(shí)卡有問(wèn)題，打電話給銀行的對(duì)話，讓我們一起來(lái)看看吧!

　　Hello, my dear friends! How are you doing today? Today, I drafted a short conversation about fix problems of debit card by calling to the bank.

　　A: Hi, ABC Bank Service Department, how can I help you?

　　你好ABC銀行客服，您有什么問(wèn)題?

　　B: Hi, there is something wrong with my debit card.

　　你好，我的儲(chǔ)蓄卡有點(diǎn)問(wèn)題。

　　A: Ok, may I verify your information?

　　好的，我先核對(duì)您的信息可以嗎?

　　B: Sure, my name is Kim Spencer.

　　好的，報(bào)名字!

　　A: What is your address and phone number in our record?

　　我們記錄里您的地址和電話。

　　B: The address is No.66 Shaw Street, East Lansing, MI 48825. My phone number is 123-456-7890.

　　分別報(bào)，(都是我編的!)

　　A: Ok, Ms. Spencer, what is your problem.

　　好的，您的問(wèn)題是什么?

　　B: I am shopping right now. I just paid for my jacket, but the transaction was declined, and I am pretty sure I have enough money in my bank account.

　　我正在購(gòu)物，我剛要給一個(gè)夾克付錢(qián)，但是交易被拒絕了，我很確定我的賬戶里有足夠的錢(qián)。

　　A: Ok, Let me check. Hold on, please.

　　行，我給您查查，等一下!

　　B: Sure.

　　好的。

　　A: So, the record shows that you had several transactions this afternoon, and there was one transaction declined.

　　好的，記錄顯示您下午買(mǎi)了好幾樣，然后有一個(gè)被拒絕了。

　　B: Yes, I am in outlets today, so I bought some clothes.

　　是的，我在奧特萊斯買(mǎi)東西，買(mǎi)了幾件衣服。

　　A: I got it, it was declined because the abnormal transaction behavior. To avoid fraud, your account was locked. You want to authorize this transaction, right?

　　明白，被拒是因?yàn)槟憬裉熨?gòu)物跟平時(shí)不太一樣(意思就是你平時(shí)不花這么多錢(qián)買(mǎi)買(mǎi)買(mǎi)!)為了防止詐騙，您的賬戶被鎖定了，所以你要授權(quán)這個(gè)交易對(duì)嗎?

　　B: Yes, please!

　　是的。

　　A: Ok, it is processed to unlock, you may continue to finish your transaction right now.

　　解鎖處理好了，您可以繼續(xù)購(gòu)物了。

　　B: Thank you very much! I appreciate your help.

　　太感謝了, 感激你的幫助

　　A: You are welcome, have a nice day.

　　別客氣，祝您今天愉快。

　　A: You too!

　　你也是!

　　公眾號(hào)：跟著豆子學(xué)口語(yǔ)

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