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　　歡迎語句

　　Welcome to our company　　歡迎光臨我們公司

　　Is this your first visit to our plant　　第一次來我們公司嗎?

　　Is there anything you are particularly interested in?　　對我們的什么東西感興趣?

　　請對方詢問

　　Please feel free to ask any questions you want　　沒關(guān)系，請隨便問什么吧

　　Please stop me if you have anything to ask　　有什么就隨便問吧

　　Just let me know if you have any questions　　還有什么問題嗎?

　　議價

　　Would it be possible to have changes in price?　　價格不能變了嗎?

　　I think the price is not competitive enough　　我想這個價格沒有足夠的 競爭力

　　I am afraid the price is not acceptable　　恐怕我不能接受這個價格

　　還價

　　We can reduce the price by 30% if your order is big enough

　　如果你訂購量夠大的話價格可以降30%

　　We can reduce our price to the level you suggested　我們可以降低價格到你的要求

　　介紹新產(chǎn)品

　　This is our lastest model　　這是我們的最新模型

　　Would you like to take a look at our new products?　　想看看我們的新產(chǎn)品嗎?

　　Have you come across this kind of products before?　　您以前見過這種產(chǎn)品嗎?

　　We hightly recommend this kind of products　　我們極力推薦這中產(chǎn)品　作出保證

　　We guarantee that those misprinted user manuals will be replace

　　我們保證這些印錯的用戶手冊將被換掉

　　We promise to deliver the goods before 4 oclock this afternoon

　　我們答應(yīng)您今天下午四點鐘前把貨送到

　　Please let us know if the goods are not in good condition　　請告訴我們實話是否貨物不好

　　解釋原因

　　Please understand we are processing your order as quickly as we can

　　您應(yīng)該知道我們正在盡快地趕工

　　I will check and see what went wrong

　　我來查查看錯在那里

　　It would be better if one of our engineers has a look at the machine

　　如果當(dāng)時有一個工程師看一下該設(shè)備情況會好得多

　　Please accept our apologies for the delay　　送貨遲了請接受我們的道歉

　　I am sorry to hear that, there must be some errors in the production process

　　很對不起肯定是生產(chǎn)工序出錯啦

　　討論合約內(nèi)容

　　When can we discuss the contract?　　什么時候我們可以商量簽約

　　We would like to discuss the means of delivery detai　　我們想詳細(xì)商談送貨條款

　　There are some points we have not worked out　　還有一些要點我們還沒達成一致

　　不能立即決定

　　I can not give you a definte answer right now　　我不能馬上給您一個明確的答復(fù)

　　Please let me think it over　　讓我再考慮考慮周全吧

　　Would it be all right to give you an answer this afternoon?　　下午再給您答復(fù)好嗎?